MEMOTEXT does not use or disclose personal information except for the purposes of delivering program communications or personalization surveys for the Ring of Support, and/or any other services provided by MEMOTEXT as it relates to participation in the Ring of Support.
Personal information being collected includes information that relates to their personal characteristics (name, city, province, time zone, home phone or mobile number, email), their health (e.g., health history, health conditions, health services received by them) or their activities and views (e.g., religion, politics, opinions expressed by an individual, an opinion or evaluation of an individual). Personal information, however, does not include business information (e.g., an individual’s business address and telephone number), which is not protected by privacy legislation.
7 Belmont Street
MEMOTEXT will identify the purposes for which personal information is collected at or before the time it is collected. The purposes for which information is collected, used or disclosed is: to answer your Get in Touch requests; to answer requests for information; to send out communications regarding our services and initiatives; to improve the content of our website. When MEMOTEXT uses personal information that has been collected for a purpose not previously identified, it will identify the new purpose for the individual to whom the personal information relates prior to using the information in that manner, except as permitted or required by law.
MEMOTEXT will make a reasonable effort to make sure individuals understand how their personal information will be used by MEMOTEXT. MEMOTEXT will obtain consent of the individual for the collection, use or disclosure of personal information.
An individual’s consent may vary from express written consent to implied consent, depending upon the circumstances and the type of information. We will collect, use or disclose personal information without consent, only where permitted or required by law.
You can also cancel your subscription to such communications by following the unsubscribe links in the Ring of Support web portal, by asking the Ring of Support Alexa voice skill to unsubscribe or by replying STOP to a text message.
Limiting Use, Disclosure and Retention
MEMOTEXT will not use or disclose personal information for purposes other than those for which it was collected for the Ring of Support, except with the consent of the individual or as required or permitted by law.
MEMOTEXT may disclose personal information to a government authority that has asserted its lawful authority to obtain the information or where MEMOTEXT has reasonable grounds to believe the information could be useful in the investigation of an unlawful activity, or to comply with a subpoena or warrant or an order made by the court or otherwise as permitted by applicable law.
Documents will be destroyed by way of shredding and electronic files will be deleted in their entirety. When hardware is discarded, MEMOTEXT will ensure that the hard drive is physically destroyed.
MEMOTEXT will venture to ensure that personal information will be accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
MEMOTEXT protects personal information by security safeguards appropriate to the sensitivity of information. We are committed to keeping personal information secure, and have appropriate technical, administrative and physical procedures in place to protect personal information against loss or theft, as well as authorized access, disclosure, copying, use, modification, disposal or destruction.
In addition, methods of protection and safeguards include, but are not limited to, locked filing cabinets, restricted access to offices, security clearances, need-to-know access and technological measures including the use of passwords, encryption and firewalls.
We limit access to personal information to those who have a business need. We keep personal information for the period of time deemed reasonable either to fulfill the identified purposes or in accordance with the law, whichever time frame is longer. We establish retention criteria based on the type of information collected.
Most recently amended May, 2019